UniTV Stopped Working: What to Do Now and How to Fix the Problem

In recent months, thousands of users have started reporting the same issue: UniTV stopped working, showing connection failures, black screens, constant buffering, or simply no longer opening. For those who used the service daily to watch live channels, movies, and series, this interruption caused frustration and many questions.

If you’re here, you’re probably looking for clear answers and practical solutions. The good news is that, in many cases, UniTV has not completely shut down. What actually happened was an access block mainly related to the network being used and the type of connection.

In this complete article, you’ll understand:

  • Why UniTV stopped working for many users

  • The relationship between the issue and the Claro internet provider

  • How to avoid Claro’s network to use the service again

  • How to install a VPN directly on the device to bypass the block

  • Tips to avoid future problems

What Happened to UniTV?

UniTV has always been one of the most popular platforms for streaming content over the internet. However, as its usage grew, the service began to attract more attention from internet providers and carriers.

What many users don’t realize is that, in many cases, UniTV didn’t fully stop. Instead, traffic blocking by certain providers prevents the app from properly communicating with its servers.

This type of block is not new and has already happened to other similar services in the past. It can occur in several ways:

  • DNS blocking

  • IP blocking

  • Traffic limitation (traffic shaping)

  • Selective packet interruption

And this is where a decisive factor comes in: the internet provider being used.

Why Did UniTV Stop Mainly on Claro’s Network?

One of the most frequent reports comes from users who use Claro internet, whether residential broadband, fiber, or even mobile data.

In these cases, the most common symptoms are:

  • The app opens but channels don’t load

  • Server connection errors

  • Channels open and close quickly

  • Constant freezing even with fast internet

This happens because Claro’s network, like other major providers, uses traffic monitoring and filtering systems. These systems can identify the type of service being accessed and, in some cases, block or limit specific connections.

For this reason, many users believe UniTV is “over,” when in reality the access is being blocked by the provider.

Solution 1: Avoid Using Claro’s Network

The first solution, and often the simplest, is not using Claro’s network to access UniTV.

1. Change Internet Provider

If you use Claro as your home internet provider, an effective alternative is to test another provider, especially:

  • Regional fiber-optic providers

  • Local ISPs with fewer restrictions

  • Other major providers (depending on the region)

Many users report that after switching providers, UniTV worked normally again without any additional configuration.

2. Test Mobile Internet from Another Carrier

Another simple way to confirm the issue is by using mobile internet from another carrier, such as:

  • Vivo

  • TIM

  • Regional carriers

Just share your phone’s internet and connect the device where UniTV is installed. If the app works, it becomes clear that the block is related to Claro’s network.

3. Avoid the Provider’s Default DNS

In some cases, changing the router’s DNS may help, but this solution alone is not always enough. The block can go beyond DNS and directly affect traffic.

That’s why, although it’s a valid attempt, the most effective alternative is usually the second solution below.

Solution 2: Download and Use a VPN Directly on the Device

The most effective and currently most used way to solve the UniTV issue is to use a VPN installed directly on the device.

What Is a VPN and Why Does It Work?

VPN stands for Virtual Private Network. In practice, it creates an encrypted “tunnel” between your device and the internet, hiding:

  • The type of traffic you are using

  • The services you access

  • The real destination of the connection

When you use a VPN, the internet provider cannot identify that you are accessing UniTV, preventing the block.

Advantages of Using a VPN with UniTV

  • Bypasses provider blocks

  • Reduces freezing and buffering

  • Improves connection stability

  • More privacy and security

How to Download a VPN on the Device

The process is simple and can be done directly on the device where UniTV is installed, such as:

  • TV Box

  • Android TV

  • Android-based Smart TV

  • Fire TV Stick

Basic Step-by-Step

  • Access the device’s app store (Play Store)

  • Search for a reliable VPN app

  • Install the chosen VPN

  • Open the app and connect to a server

  • After connecting, open UniTV normally

In most cases, UniTV works again immediately once the VPN is active.

Which VPN Server Should You Use?

For better performance, it’s recommended to:

  • Use servers close to Brazil

  • Avoid very distant servers (Europe/Asia)

  • Test different locations

The goal is to find a server with low latency and good stability.

Free or Paid VPN: Which One to Choose?

Free VPNs may work, but they usually have limitations such as:

  • Reduced speed

  • Data limits

  • Congested servers

For better stability and fewer interruptions, a paid VPN is usually the best choice, especially for streaming.

Important Tips to Avoid Future Blocks

  • Keep the UniTV app always updated

  • Use a VPN whenever accessing the service

  • Avoid very restrictive DNS and networks

  • Restart your router periodically

Conclusion: UniTV Stopped, but There Is a Solution

If UniTV stopped working for you, it doesn’t mean the service is over. In most cases, the issue is related to provider blocks, mainly from Claro.

The two most effective solutions today are:

  • Avoid using Claro’s network

  • Install and use a VPN directly on the device

By following these guidelines, thousands of users have managed to watch their content again normally, without freezing or errors.

 

Now that you know what to do, just apply the solution that best fits your situation and enjoy UniTV again with more stability.